1. 30-day money-back guarantee. If LMA is not right for you, email support@successinsider.com within 30 days of enrolling, then complete our self-refund form, for a full refund.
2. Refunds must be requested within 30 days. Requests made more than 30 days after your enrolment date are not eligible.
3. A payment plan is a commitment. Your card is charged automatically each month. Unless you receive a refund under the Refund Policy, you must complete every payment.
4. Your Program access is protected. You can access the online Program Area for as long as it exists, and for no less than 120 days. We give 30 days’ notice before closing it.
5. Contact us before your bank. If you have any problem with a charge, email support@successinsider.com first. A chargeback outside our Refund Policy is a breach of these Terms.
6. Results are not guaranteed. Your results depend on your own effort, circumstances and decisions.

1. Who We Are and This Agreement

1.1  These Terms and Conditions (“Terms”) are a binding agreement between you (“Client” or “you”) and Success Insider (“Success Insider”, the “Company”, “we” or “us”).

1.2  They apply to your purchase of, and participation in, the Life Mastery Achievers program (the “Program” or “LMA”) identified in the online shopping cart, including any payment plan and bonuses.

1.3  You accept these Terms when you complete your purchase. If checkout asks you to tick a box to agree, ticking it is your electronic signature and has the same legal effect as signing a paper contract.

1.4  As a condition of taking part in the Program, you agree to follow all policies and procedures in these Terms, including those incorporated by reference. If you do not agree, please do not complete your purchase.

1.5  You must be at least 18 years old, and legally able to enter into a contract, to purchase the Program.

1.6  Our Terms of Use, Privacy Policy and Disclaimer are incorporated into these Terms by reference. Except where these Terms say otherwise, each of them applies fully to your participation in the Program.

2. The Program

2.1  As part of the Program, we provide you with a password-protected Program Area. It includes video, audio, slide decks and other training and support information.

2.2  You have access to the Program Area for as long as it exists, and for no less than 120 days. If we intend to close the Program Area, we will give you 30 days’ notice and the ability to download the core resources it contains.

2.3  Access begins as soon as your purchase is complete. You expressly ask us to provide the Program immediately.

2.4  Your access is for you alone. You must not share your login details or your access with anyone else.

2.5  We may improve, update or change the Program’s content, format or platform at any time.

3. Bonuses and the LMA Members Only Group

3.1  From time to time, we offer bonuses to people who enrol in the Program. You are entitled to the bonuses offered to you at the time of your enrolment.

3.2  Bonuses vary between our live and automated promotions throughout the year. They are not guaranteed to be available for the entire lifespan of the Program.

3.3  Bonuses have no cash value and cannot be exchanged or transferred. If a bonus cannot reasonably be delivered as described, we may substitute one of comparable value.

3.4  The closed “LMA Members Only” Facebook group is one of these bonuses. It is a community-run group, which means students are encouraged to help each other. A Community Manager employed by the Company oversees the group to keep it running smoothly.

3.5  You have access to the closed Facebook group for as long as it exists, and for no less than 120 days. If we intend to close it, we will give you 30 days’ notice.

3.6  The group is hosted on Facebook, under Facebook’s own terms. We are not responsible for Facebook’s availability, features or decisions.

4. Fees

4.1  In return for access to the Program, you agree to pay the fees shown at checkout. You may choose between:

4.2  The price and payment option you select at checkout apply to your purchase.

4.3  All prices are displayed in US dollars. When you place your order, your bank converts the currency automatically. If you bank with a foreign bank or in another country, the amount taken in your own currency may differ slightly, and your bank may add a fee. Each bank uses its own exchange rates and sometimes its own commission, so please check with your bank. We cannot refund fees charged by your bank.

5. Payment Plans and Methods of Payment

5.1  If you choose a payment plan, you pay the first payment today. Your selected payment method is then charged automatically each month for the remaining payments.

5.2  By choosing a payment plan, you authorise us to charge your credit or debit card automatically, as set out in Section 4, until every payment has been made.

5.3  A payment plan is a commitment to pay the full price in instalments. It is not a monthly subscription. You remain responsible for every payment unless you obtain a refund under the Refund Policy in Section 6. You may not cancel or avoid these payments except through the Refund Policy.

5.4  If you do not request a refund within the Refund Policy’s time frame, you must complete the remaining payments of your payment plan, and your plan continues automatically. You authorise us, without notice to you unless the law requires it, to collect any outstanding amounts using any eligible payment method we have on record for your account.

5.5  If every eligible payment method we have on file is declined, you must provide a new eligible payment method promptly, or your Program access will be removed.

5.6  If any payment is not made, we will immediately suspend your access to the Program. We may pass the remaining payments to a specialist team to collect them, and you agree to pay our reasonable costs of collection to the extent the law allows.

6. Refund Policy — 30-Day Money-Back Guarantee

6.1  We believe in the Life Mastery Achievers Program wholeheartedly, and we are certain that if you do the work, you will get solid results you will be proud of. However, we understand there will be rare cases where this is not so.

6.2  If you decide your purchase was not the right decision, you may request a full refund within 30 days of your enrolment date. To do this, email support@successinsider.com, then complete our simple self-refund form straight afterwards.

6.3  Eligible refund requests are processed within 3–5 business days, as long as they are made within the refund time frame. Refunds are paid to your original payment method.

6.4  Refund requests made more than 30 days after your enrolment date are not eligible.

6.5  When your refund has been processed, you lose access to the entire Program, including all bonuses and access to our community. Any remaining payment plan payments are cancelled.

6.6  We refund the amount we received. Each bank uses its own exchange rates, so we cannot refund any currency conversion or other fees charged by your bank.

6.7  If you chose a payment plan and do not request a refund within 30 days, you must complete the remaining payments of your payment plan.

6.8  This guarantee applies to the Life Mastery Achievers Program covered by these Terms. Other Success Insider programs, products and events have their own terms, and where those terms say a purchase is non-refundable, this guarantee does not apply to it.

6.9  Nothing in these Terms affects any right you have that cannot be excluded by law.

7. Chargebacks and Payment Disputes

7.1  Contact us first. Our Refund Policy is clear, and you agreed to it before completing your purchase. If you have any concern about a charge, email support@successinsider.com before contacting your bank, and we will work with you to resolve it.

7.2  You agree not to file a chargeback, payment dispute or payment reversal that makes an untrue claim about your purchase. This includes claiming that the purchase was unauthorised, not received, not as described or cancelled when it was not, or seeking a refund outside the Refund Policy.

7.3  You acknowledge that the Program is delivered digitally and immediately on purchase, through the Program Area, and that our login and access records show when and how you used it.

7.4  If you file a chargeback or dispute, you authorise us to share with your bank, card issuer and payment processor any information needed to respond. This includes these Terms, your order and payment records, IP and device data, emails and messages, and your login and access records.

7.5  If a chargeback or dispute is filed, we may, while it is open and afterwards:

7.6  If a chargeback is decided in your favour but the amount was properly owed under these Terms, it remains a debt you owe to us.

8. Confidentiality

8.1  The Company respects the privacy of its clients and will not disclose any information you provide except as set out in these Terms and our Privacy Policy.

8.2  As a condition of taking part in the Program, you agree to respect the privacy of other participants and the Company’s confidential information. You must not share information provided by other participants outside the Program unless that participant gives you express written permission.

8.3  The Program contains the Company’s proprietary methods, processes, forms, templates and other information. You agree not to share the information provided to you in the Program with anyone other than the Company, its owners and employees, and other Program participants.

9. Intellectual Property

9.1  All content included in the Program, such as text, graphics, logos, images, videos, audio and software, and the compilation of that content, is the property of the Company or its suppliers. It is protected by copyright and other laws that protect intellectual property and proprietary rights.

9.2  The Company name, logo and slogan, and all related names, logos, product and service names, designs and slogans, are trademarks of the Company or its affiliates or licensors. You must not use them without our prior written permission. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.

9.3  Taking part in the Program does not transfer any intellectual property to you. As a condition of taking part, you agree to observe and abide by all copyright and other intellectual property protection.

9.4  We grant you a single-user, non-exclusive, non-transferable, revocable licence to access and use the Program content and resources for your own individual use. You must not modify, publish, transmit, reverse engineer, take part in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part. Program content is not for resale.

9.5  You must not delete or alter any proprietary rights or attribution notices in any content. You do not acquire any ownership rights in any protected content, and we grant you no licence, express or implied, to the intellectual property of the Company or our licensors except as these Terms expressly allow.

9.6  Any infringement of the Company’s intellectual property immediately ends the licence granted to you. If this happens, your access to the Program ends immediately, and you are not entitled to a refund of any part of the fees.

10. Your Responsibility

10.1  Some parts of the Program may urge you to do something brave that is outside your comfort zone. You must use your own sound judgement to decide what is safe for you.

10.2  Please always consider your health and safety first before taking part in any challenge, exercise or homework in the Program.

10.3  You are responsible for your own decisions and actions, and for their results.

11. Disclaimer

11.1  The information and opinions we share in the Program are based on our best judgement and knowledge. The coaching is provided for your information only, as many information points will be used in deciding a course of action that is right for you.

11.2  No action or inaction should be taken based solely on the contents of this information. We are confident in the soundness of our information, but we cannot guarantee that applying it in your particular circumstances will achieve your desired outcome.

11.3  While we can show you tools that, in our experience, can help you achieve your goals, we cannot guarantee that your use of those tools will achieve your goals, including any financial goals.

11.4  The Program provides education and information only. It is not intended as, and must not be understood as, professional advice of any kind, including medical, psychological, therapeutic, financial, legal or tax advice.

11.5  Nothing in these Terms creates a partnership, joint venture, employment or agency relationship. The Company is agreeing only to give you access to the Program.

12. Earnings Disclaimer

12.1  Every effort has been made to represent the Program and its potential accurately. There is no guarantee that you will earn any money using the techniques and ideas in our materials. Examples in our materials are not a promise or guarantee of earnings. We do not position the Program as a “get rich” scheme.

12.2  Earning potential depends entirely on the person using our Program, ideas and techniques. Your level of success depends on the time you devote to the Program, your finances, knowledge and skills. Because these differ between individuals, we cannot guarantee your success or income level, and we are not responsible for your actions.

12.3  Any claims of actual earnings or examples of actual results can be verified on request.

12.4  Our materials and website may contain forward-looking statements, which give our expectations or forecasts of future events. They use words such as “anticipate”, “estimate”, “expect”, “project”, “intend”, “plan” and “believe”. Any forward-looking statements, here or in our sales material, express our opinion of earnings potential. No guarantee is made that you will achieve results similar to ours or anyone else’s, or any results at all.

12.5  This site and the products offered on it are not associated with, affiliated with, endorsed by or sponsored by Facebook, and have not been reviewed, tested or certified by Facebook.

13. Limitation of Liability

13.1  To the fullest extent the law allows, you release the Company from any and all liability or loss that you, or any person or entity associated with you, may suffer as a result of using the Program or any information and resources in it.

13.2  The information, software, products and services in the Program may include inaccuracies or typographical errors, and we add changes from time to time. To the fullest extent the law allows, they are provided “as is”, without warranty or condition of any kind. The Company and its suppliers disclaim all implied warranties and conditions, including merchantability, fitness for a particular purpose, title and non-infringement.

13.3  To the fullest extent the law allows, the Company and its suppliers are not liable for any direct, indirect, punitive, incidental, special or consequential damages, including loss of use, data or profits, arising from or connected with the Program, whether based on contract, tort, negligence, strict liability or otherwise.

13.4  In any event, and to the fullest extent the law allows, our total liability to you is limited to the fees you actually paid for the Program.

13.5  If you are dissatisfied with the Program or any part of it, your sole and exclusive remedy is to stop using it and, where eligible, to request a refund under the Refund Policy.

13.6  Some jurisdictions do not allow certain exclusions or limits of liability, so some of the above may not apply to you. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

14. Indemnification

14.1  You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents and third parties from any losses, costs, liabilities and expenses, including reasonable legal fees, relating to or arising from: your use of, or inability to use, the Program and related services; anything you post; your breach of these Terms; your violation of any rights of a third party; or your violation of any law, rule or regulation.

14.2  The Company may, at its own cost, take over the exclusive defence and control of any matter you must indemnify us for. If it does, you agree to cooperate fully with the Company in asserting any available defences.

15. Termination

15.1  The Company may, at its sole discretion, end your access to the Program and related services, or any part of them, at any time if you become disruptive to the Company or other participants, fail to follow the Program guidelines, or otherwise break these Terms.

15.2  If this happens, you are not entitled to a refund of any part of the fees, and you are not excused from any remaining payments under a payment plan.

16. Events Outside Our Control

16.1  The Company is not liable to you, and is not in breach of these Terms, for any failure or delay caused by acts or circumstances beyond its reasonable control. These include acts of God, flood, fire, earthquake, explosion, government action, war, invasion or hostilities, terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labour disputes, restraints or delays affecting carriers, inability or delay in obtaining supplies, telecommunication breakdown, power outage, and failures of hosting or platform providers.

17. Resolution of Disputes

17.1  Talk to us first. If you have a complaint, email support@successinsider.com. We will both try to resolve it informally within 30 days before either of us takes any formal step.

17.2  These Terms, and any claim arising from or relating to the Program, are governed by the laws of England and Wales.

17.3  You agree to bring any such claim only in the courts of England and Wales, in London.

17.4  Claims may only be brought individually, not as a class, collective or representative action.

17.5  If you live in a country whose consumer laws give you rights that cannot be excluded by agreement, including the right to bring proceedings in your local courts, nothing in this Section removes those rights.

18. General

18.1  Assignment. You may not assign or transfer these Terms without the Company’s express written consent. We may transfer ours to another company in the Success Insider group, or to a buyer of our business.

18.2  Modification. The Company may modify these Terms at any time. All modifications will be posted on the Success Insider website, and purchasers will be notified. Changes do not affect the price you paid, or the refund rights that applied when you made your purchase.

18.3  Severability. If any part of these Terms is found by a court to be invalid, illegal or unenforceable, that does not affect any other part of these Terms, or the enforceability of that part in any other jurisdiction.

18.4  No waiver. If we do not enforce a right straight away, we have not waived it.

18.5  Entire agreement. These Terms, together with the documents incorporated by reference and the details shown at checkout, are the entire agreement between you and us about the Program.

18.6  Language. These Terms are written in English. If they are translated, the English version applies.

19. Our Minimum Guarantees

19.1  Unless otherwise noted, the Program comes with the 30-day money-back guarantee set out in Section 6.

19.2  If you do not understand or agree with any of these conditions, please do not order. If you need further clarification, please contact us.

Success Insider
Email: support@successinsider.com